Grrrr Rant and grrr

NickyBoy 

Arrived with us and said it was getting really loud so we whipped the car round to the local garage.  A lot of head-scratching and a test drive later and they said "its your brake pads...they're worn unevenly and that's causing the knocking ".  I arrived on the scene an hour later, took the car for a short spin and then home, had it up on the jacks and removed the front wheels.  That was made doubly easy since the feckin wheel nuts were loose!  I mean, not even hand tight but back at least half a thread.  Brake disc had come loose on the nearside wheel...I think the source of the knocking had been found (ahem).  Looked at the front control rod bushes and they were perfect (if anyone from Northampton Mazda is reading this, don't worry, a solicitors letter may well be on its way to you feckers pretty soon).

Thats what I call criminal gross professional negligence.

 

I challenged the service manager and asked how he had managed to fill the screen wash bottle. he said it was easy, I told him it would be very difficult as I had brimmed it before bringing it for service so you wouldn't charge me a silly price for it.

I called trading standards infront of him to report them, it was amasing what they tried to offer me if i wouldn't continue with the call, the ripp off w"%^&kers.

Absolutely right.  My experience with main dealers hasn't been good.  Volvo, BMW and ford main dealers in my area are all money grabbing gits and I've always had to take vehicles back every time I've used them for shoddy work or to question bills.  Can't tar them all as that's generalisation but if the cap fits then wear it.  There may well e good main dealers out there but I've  sadly yet to experience one.  Forgetting to torque up one wheel nut is understandable, especially if rushed.  Forgetting (not bothering) to do all of them on one wheel up is inexcusable.  Not doing them all up on both front wheels is bloody CRIMINAL and the owner of the car will be pursuing a negligence claim.  To then rub salt into the wounds by claiming that the (perfectly GOOD) suspension bushes are to blame and need replacing at £300 a side is just barking mad and daylight robbery too.  Its indefensible, inexcusable and bloody downright criminal every which way you look at it.

 

Ive had 4 Nissan Navara's,great trucks and pretty bullet proof BUT if something does happen to them try and find a "nice" dealer,my first was a D22 Outlaw which started rattling big time on first start up till the oil pressure came up,I did a bit of a Google on it and just happened to fall on a Navara forum,seems they had a recall for a dodgy cam chain tensioner,I phoned my local Nissan dealer (Widnes car centre,now defunct) which my company does work for !!! (diff bearing changes/flywheel skims etc) and they wanted to charge me £220 to repair even when I told them it was a recall !!!!,they waffled on about them "not being a main dealer",I then phoned Liverpool Nissan and got a lovely girl on reception who asked for my chassis number and confirmed it was a FREE recall and mine hadnt been done and when would I like to bring it in !!!!!,the second Nissan "dodge" I encounted was for some rust bubbles !!!!! that had appeared on the leading edge of the roof above the windscreen,again "we will have to check with head office etc etc etc",they then said they where stone chips !!!!,I argued that stone chips start on top of the paint and leave a definate mark not from underneath,after doing another google it seems they had a recall for a leaking sunroof seal,armed with this I went back but was told Head office had given the nod for a warranty paint repair,on my 4th one now so far so good,like I said great trucks with great running gear but dealer back up lets it down